Help & Support

We design a real section of your actual homepage — your business, your words, your photos — and send you a private link to look at it. It is not a template with your logo dropped on it. It costs nothing, and asking for one does not commit you to anything.

We reply within one business day of your request, and the preview itself usually lands within two to three business days after that, depending on how much we can find out about your business.

Your business name, what you do, and the town you work in is enough to begin. For the full build we will need your services and prices, hours, photos, and your logo if you have one. If you do not have written copy, that is normal — we will ask you questions and write it.

That is the easiest case, and a common one. There is nothing to migrate and no old decisions to work around. We will register the domain in your name and build from a blank page.

Yes. Most of our work is across the Charlotte metro — Rock Hill, Tega Cay, Indian Land, Charlotte and the Lake Norman towns. Outside the metro has never been a problem either; everything runs over email, a preview link and a phone call.

About two weeks from the point where we have your content and you have signed off on the look and feel. The single thing that makes a project run long is waiting on photos and text, so the sooner those arrive the sooner it goes live.

Two rounds while we settle the look and feel, plus one final pass after you review the private link and before it goes live. Typos, broken links and anything we got wrong are fixed any time and do not count as a revision.

Yes — you get a private preview link during the build. Nobody else can find it, and nothing goes live until you say so.

Half when you accept the quote and we start building, half when the site goes live. No hourly charges, nothing added to the bill later, and no monthly fee.

The person who built your site. Call or text (803) 322-0824, or email hello@wrightclickstudio.com. Mon–Fri 9am–6pm, and we return calls and texts within one business day.

Send us what needs to change and we will quote it — these are usually small and quick. There is no maintenance plan and no retainer, so you only pay when you actually need something done.

For the first 30 days after launch, yes — anything genuinely broken in what we built is fixed free. After that, get in touch anyway; if it is our mistake we will still fix it.

New sites take time to be indexed — usually a few days to a few weeks. The fastest way to help it along is to claim your Google Business Profile and make the name, town and phone number match your site exactly. If it has been more than a month, call us and we will look.

You do, outright, from launch. The site files, the design and the web address are yours, and the accounts are in your name. If you ever want to move to another designer, you take everything with you and we will hand over the logins the same day.

Call us. We know which provider your domain and hosting are with and we can walk you through recovering access. Because the accounts are in your name, the provider can reset them for you — you are never locked out because of us.

Email is run by a separate provider from your website, so the site being fine does not mean email is. Call us with what you are seeing and we will help you work out where it is failing.

The sites we build are hand-written rather than run on a drag-and-drop builder, which is why they load as fast as they do. For most owners the practical answer is to send us changes. If editing it yourself matters to you, say so before we start and we will build it that way.